Delivery Time
For example, if your destination country/region is the United States, there is a 2-3 business day processing time followed by a 5-11 business day delivery time. Therefore, you should expect to receive your order within 7-14 business days.
Our estimated delivery date depends on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
SHIPPING METHODS
We can ship to most countries in the world: USA(except overseas states and islands)、 Canada、 UK,、Germany、 Italy、 Spain, Portugal、 Russia,、Turkey、Japan、 Korea、Greece etc.
Countries not shipped to include: Iraq、 Thailand、 Laos、 South Sudan、Israel、 Myanmar、South America etc.
Click the button on the website of each product then you can see if this product can be delivered to that destination country.
Countries / regions that are not sure whether they can reach can contact us.
service@opump.com
SHIPPING METHODS AND THE RESPECTIVE SHIPPING TIMES
We have 2 different shipping options: standard shipping and expedited shipping.
- Standard shipping（4PX）: about 7-20 business days for different countries, $10.
- Expedited shipping （FBA, DHL, UPS, Fedex or other）：about 3-8 business days per different country, $20.
Country |
Standard Shipping Time |
Expedited shipping |
United States(except overseas states and islands) |
7-14 business days |
4-6 business days |
Spain, Italy, Portugal |
7-12 business days |
5-6 business days |
Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic |
7-18 business days |
5-6 business days |
United Kingdom,France, Germany, |
7-10 business days |
5-6 business days |
Canada |
7-12 business days |
5-8 business days |
Slovakia |
7-12 business days |
5-6 business days |
Other contries |
7-20 business days |
3-8 business days |
ABOUT CUSTOMS TAX
Taxes may apply to imported goods/services and are subject to national laws. OPUMP products do not include any taxes and duties in the price and shipping charges. OPUMP is not responsible for any tax invoices charged on its products. Please contact your local customs office for details and information if you would like to know about taxes and duties.
SHIPPING STATUS
You will receive an email notifying you that your order has been shipped. This email will contain a tracking number. Information about any backordered or cancelled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Order History" to view the status of your order and obtain a tracking number.
HOW DO I CHECK THE LOGISTICS INFORMATION
For orders that require logistics information, you can check the following website: https://t.17track.net/en
FAQS ABOUT COVID-19
As COVID-19 continues to impact our daily lives, overall shipments have been delayed to varying degrees from previous times. We are making every effort to ensure that you get these items. Please feel free to contact us if there is a problem with the shipment of your package.